RAP Job Queue

Workitems are atomic units of automation. One workitem automates a single task or scenario, typically using the {0} application. For example, you may have have a workitem which starts your email client and another one to send a new email.

RAP works with processes which are higher level items. One process consists of one or more workitems. For example, to automate sending of an email to a client you would combine the two workitems from the previous example.

When a process gets executed the RAP delegates automation of each workitem to an agent. This is where your agent comes to an action. It picks up the job, downloads the workitem from RAP, executes it and reports the results back:


Executing